Refund policy
RETURN & REFUND POLICY
BLACK PAPER does not accept returns, exchanges, or refunds after an order is placed and delivered.
Please check your order carefully before purchasing.
Exceptions:
- Wrong product received
- Damaged product received
- Missing item in package
Issue must be reported within 48 hours of delivery with order number and clear photos/videos.
Used, opened, customized, sale, or discounted items are not eligible for return or refund.
Orders cannot be cancelled once processed or shipped.
For support, contact us through our official store contact page.